/* Klug no evento: tela de conversa de celular. Azul-marinho da marca no topo, amarelo-sinal só em ações. */
:root {
  --papel: #f2f4f6; --superficie: #ffffff; --tinta: #13233a; --aco: #4d5d72; --linha: #d6dce4;
  --sinal: #f2b705; --sinal-tinta: #13233a; --balao-eu: #13233a; --balao-eu-tinta: #ffffff;
  --balao-klug: #ffffff; --wa-fundo: #e9e2d8; --wa-eu: #d9fdd3; --wa-eles: #ffffff; --ok: #1f7a4d; --erro: #b3261e;
  --topo: #13233a; --topo-tinta: #f2f4f6;
  --f-display: "Archivo", "Arial Narrow", Arial, sans-serif;
  --f-texto: "IBM Plex Sans", "Segoe UI", Roboto, Arial, sans-serif;
  color-scheme: light;
}
@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    --papel: #0e1828; --superficie: #15233a; --tinta: #e6ecf3; --aco: #a3b1c2; --linha: #2a3b55;
    --balao-eu: #f2b705; --balao-eu-tinta: #13233a; --balao-klug: #15233a; --wa-fundo: #0b141a; --wa-eu: #005c4b; --wa-eles: #1f2c34;
    --ok: #5fcf95; --erro: #ff8a80; --topo: #0b1422; color-scheme: dark;
  }
}
* { box-sizing: border-box; }
[hidden] { display: none !important; }
html, body { height: 100%; }
body { margin: 0; background: var(--papel); color: var(--tinta); font: 16px/1.45 var(--f-texto); -webkit-text-size-adjust: 100%; }
.sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); }
.app { height: 100dvh; display: flex; flex-direction: column; max-width: 640px; margin: 0 auto; background: var(--papel); }
@media (min-width: 680px) { .app { border-left: 1px solid var(--linha); border-right: 1px solid var(--linha); } }

.topo { background: var(--topo); color: var(--topo-tinta); display: flex; align-items: center; gap: 10px;
  padding: calc(10px + env(safe-area-inset-top, 0px)) max(14px, env(safe-area-inset-right, 0px)) 10px max(14px, env(safe-area-inset-left, 0px)); }
.topo .k { width: 38px; height: 38px; flex: none; }
.topo .quem { display: grid; min-width: 0; flex: 1; }
.topo .quem b { font: 800 1.05rem var(--f-display); font-stretch: 125%; }
.topo .quem span { font-size: .78rem; opacity: .8; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.topo .selo { font: 600 .66rem var(--f-texto); letter-spacing: .04em; text-transform: uppercase; border: 1px solid rgba(242,183,5,.6); color: #f2b705; padding: 4px 7px; border-radius: 999px; white-space: nowrap; }
@media (max-width: 380px) { .topo .selo { display: none; } }
.topo .voltar { margin-left: auto; font: 600 .9rem var(--f-texto); color: #13233a; background: #f2b705; text-decoration: none; padding: 9px 14px; border-radius: 999px; min-height: 40px; display: inline-flex; align-items: center; white-space: nowrap; }

.faixa-demo { background: #f2b705; color: #13233a; display: flex; gap: 10px; align-items: center; justify-content: space-between; padding: 8px 14px; font-size: .86rem; font-weight: 600; }
.faixa-demo button { flex: none; font: 700 .82rem var(--f-texto); background: #13233a; color: #fff; border: 0; border-radius: 999px; padding: 7px 12px; cursor: pointer; }

.conversa { flex: 1; overflow-y: auto; padding: 16px max(12px, env(safe-area-inset-left, 0px)) 8px; display: flex; flex-direction: column; gap: 8px; overscroll-behavior: contain; }
.app.modo-demo .conversa { background: var(--wa-fundo); }
.msg { max-width: 86%; padding: 9px 12px; border-radius: 14px; white-space: pre-wrap; word-wrap: break-word; box-shadow: 0 1px 1px rgba(0,0,0,.06); }
.msg.klug { align-self: flex-start; background: var(--balao-klug); border: 1px solid var(--linha); border-bottom-left-radius: 4px; }
.msg.eu { align-self: flex-end; background: var(--balao-eu); color: var(--balao-eu-tinta); border-bottom-right-radius: 4px; }
.msg.atendente { align-self: flex-start; background: var(--wa-eles); color: var(--tinta); border-bottom-left-radius: 4px; }
.msg.cliente { align-self: flex-end; background: var(--wa-eu); color: var(--tinta); border-bottom-right-radius: 4px; }
.msg a { color: inherit; font-weight: 600; }
.msg.aviso { align-self: center; background: transparent; box-shadow: none; color: var(--aco); font-size: .82rem; text-align: center; padding: 2px 8px; max-width: 94%; }
.app.modo-demo .msg.aviso { background: rgba(255,255,255,.75); color: #4d5d72; border-radius: 8px; }
.digitando { align-self: flex-start; display: inline-flex; gap: 4px; padding: 12px 14px; background: var(--balao-klug); border: 1px solid var(--linha); border-radius: 14px; border-bottom-left-radius: 4px; }
.app.modo-demo .digitando { background: var(--wa-eles); border: 0; }
.digitando i { width: 7px; height: 7px; border-radius: 50%; background: var(--aco); animation: pulo 1s infinite ease-in-out; }
.digitando i:nth-child(2) { animation-delay: .15s; } .digitando i:nth-child(3) { animation-delay: .3s; }
@keyframes pulo { 0%, 80%, 100% { opacity: .3; transform: translateY(0); } 40% { opacity: 1; transform: translateY(-3px); } }
@media (prefers-reduced-motion: reduce) { .digitando i { animation: none; opacity: .6; } }

.cartao { align-self: stretch; background: var(--superficie); border: 1px solid var(--linha); border-left: 5px solid var(--sinal); border-radius: 10px; padding: 14px; display: grid; gap: 10px; }
.cartao h3 { margin: 0; font: 800 1rem var(--f-display); font-stretch: 112%; }
.cartao p { margin: 0; font-size: .9rem; color: var(--aco); }
.cartao label { display: grid; gap: 4px; font-size: .84rem; color: var(--aco); }
.cartao input, .cartao textarea { font: inherit; font-size: 16px; color: var(--tinta); background: var(--papel); border: 1px solid var(--linha); border-radius: 8px; padding: 10px; width: 100%; }
.cartao .chk { display: flex; gap: 8px; align-items: flex-start; font-size: .84rem; }
.cartao .chk input { width: auto; margin-top: 3px; }
.cartao .erro { color: var(--erro); font-size: .86rem; }
.cartao .ok { color: var(--ok); font-weight: 600; }
.btn { font: 700 .95rem var(--f-texto); border-radius: 999px; padding: 11px 16px; border: 0; cursor: pointer; background: var(--sinal); color: var(--sinal-tinta); text-decoration: none; text-align: center; display: inline-block; }
.btn.sec { background: transparent; color: var(--tinta); border: 1px solid var(--linha); }
.btn:disabled { opacity: .55; cursor: default; }
.linha-btn { display: flex; gap: 8px; flex-wrap: wrap; }

.sugestoes { display: flex; gap: 8px; overflow-x: auto; padding: 6px max(12px, env(safe-area-inset-left, 0px)); scrollbar-width: none; }
.sugestoes:empty { display: none; }
.sugestoes button { flex: none; font: 600 .86rem var(--f-texto); background: var(--superficie); color: var(--tinta); border: 1px solid var(--linha); border-radius: 999px; padding: 8px 12px; cursor: pointer; }
.sugestoes button.forte { background: var(--sinal); color: var(--sinal-tinta); border-color: var(--sinal); }

.envio { display: flex; gap: 8px; align-items: flex-end; padding: 8px max(12px, env(safe-area-inset-right, 0px)) calc(10px + env(safe-area-inset-bottom, 0px)) max(12px, env(safe-area-inset-left, 0px)); border-top: 1px solid var(--linha); background: var(--superficie); }
.envio textarea { flex: 1; font: inherit; font-size: 16px; color: var(--tinta); background: var(--papel); border: 1px solid var(--linha); border-radius: 20px; padding: 10px 14px; resize: none; max-height: 120px; }
.envio button { flex: none; width: 44px; height: 44px; border-radius: 50%; border: 0; background: var(--sinal); color: var(--sinal-tinta); cursor: pointer; display: grid; place-items: center; }
.envio button svg { width: 22px; height: 22px; }
.envio button:disabled { opacity: .5; }
button:focus-visible, a:focus-visible, textarea:focus-visible, input:focus-visible { outline: 2px solid var(--sinal); outline-offset: 2px; }